These Terms & Conditions govern your access to and use of c9999 at c9999.biz. Please read them carefully before creating an account or placing any bets. By registering, you confirm that you have read, understood, and agreed to every clause below.
c9999 services are available only to individuals aged 21 years and above. Age is verified at registration and again before any withdrawal is processed.
Each individual may hold only one c9999 account, verified by CNIC and mobile number. Duplicate accounts are prohibited and subject to immediate closure.
All promotional bonuses are subject to wagering requirements and fair-use restrictions. Abuse of bonus terms leads to forfeiture and may result in account suspension.
All transactions at c9999 are conducted in PKR via approved channels including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast. No third-party payments are accepted.
Users must not use bots, scripts, or any automated system to interact with c9999 games or betting markets. All detected fraud results in permanent account termination.
c9999 reserves the right to suspend or permanently close any account that violates these Terms. Balances subject to active investigations may be temporarily withheld.
In these Terms & Conditions, the following defined terms shall have the meanings ascribed to them below, unless context clearly requires otherwise:
By accessing the c9999 Platform, creating an Account, making a deposit, or placing any bet or wager, you unconditionally agree to be bound by these Terms & Conditions in their entirety, together with any additional rules, policies, and guidelines published on the c9999 Platform from time to time, including but not limited to the Privacy Policy, Responsible Gaming Policy, and individual game or promotion rules.
If you do not accept these Terms & Conditions in full, you must immediately discontinue your use of the c9999 Platform and must not attempt to create an Account or access any Services.
These Terms & Conditions constitute a legally binding agreement between you and c9999. The agreement is governed by the principles set out in Section 14 (Governing Law) below.
Access to and use of c9999 Services is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained throughout your use of the Platform:
c9999 reserves the absolute right to request documentary evidence of eligibility at any time, including but not limited to a copy of a valid government-issued CNIC. Failure to provide satisfactory documentation within the specified timeframe may result in Account suspension and withholding of pending withdrawals pending investigation.
c9999 operates a zero-tolerance policy regarding underage gambling. Any Account found to have been created by a person under the age of 21 will be immediately closed. Any funds in such an Account — including deposits and any associated winnings — will be subject to forfeiture and will not be returned.
4.1 Single Account Rule. Each individual User is permitted to maintain only one c9999 Account. The operation of multiple Accounts — whether simultaneously or sequentially — constitutes a breach of these Terms and may result in immediate closure of all associated Accounts and forfeiture of all balances therein. Account uniqueness is enforced through CNIC matching and mobile number verification.
4.2 Accurate Information. You are required to provide complete, accurate, and current information at the time of registration and to update that information promptly whenever a relevant change occurs. c9999 shall not be liable for any loss or delay arising from inaccurate information provided by a User.
4.3 Account Security. You are solely responsible for maintaining the confidentiality of your login credentials, including your password and any two-factor authentication (2FA) codes. c9999 will not be held responsible for any loss resulting from unauthorised access to your Account where such access arises from your failure to adequately protect your credentials. You must notify c9999 immediately upon becoming aware of any unauthorised access or suspected compromise of your Account.
4.4 KYC Verification. Before c9999 processes any withdrawal request, the Account holder is required to complete the KYC verification process by submitting valid identity documentation — including a clear copy of both sides of a government-issued CNIC. KYC verification is typically completed within 24 hours of document submission. c9999 may request additional documentation at any stage where it determines further verification is necessary to satisfy its compliance obligations.
4.5 Account Inactivity. An Account that has recorded no login activity for a continuous period of twelve (12) months may be classified as dormant. c9999 reserves the right to apply a monthly administrative maintenance fee to dormant account balances, or to close dormant Accounts following prior notification to the registered mobile number, in accordance with applicable regulatory requirements.
5.1 Accepted Payment Methods. c9999 accepts deposits and processes withdrawals exclusively via the following approved payment channels: JazzCash, EasyPaisa, Habib Bank Limited (HBL), United Bank Limited (UBL), Meezan Bank, and the State Bank of Pakistan's Raast instant payment system. All transactions are denominated in Pakistani Rupees (PKR). c9999 does not accept deposits from third-party accounts — the name on the payment account must match the name on the registered c9999 Account.
5.2 Deposit Conditions. Deposits credited to a User's Wallet are available for immediate use across all c9999 Services. c9999 does not charge fees on deposits, however your payment provider may apply its own transaction fees which are outside c9999's control. Minimum deposit amounts are displayed on the deposit page and are subject to change without prior notice.
5.3 Withdrawal Conditions. Withdrawals are available to KYC-verified Account holders only. The minimum withdrawal amount is Rs 500. Withdrawal requests submitted by verified accounts to JazzCash or EasyPaisa wallets are typically processed within fifteen (15) minutes. Bank transfer withdrawals to HBL, UBL, and Meezan Bank are typically processed within thirty (30) minutes. These timelines are indicative and may be extended during periods of high demand or where additional verification is required.
5.4 Withdrawal Restrictions on Bonus Funds. Bonus Funds are not directly withdrawable. Bonus-derived funds become withdrawable only after the applicable wagering requirement has been fully satisfied, as specified in the relevant promotion terms. c9999 reserves the right to cancel bonus credits that have not been used within the promotional validity period.
5.5 Source of Funds. c9999 may request evidence of the source of funds used to make deposits at any time, as part of its anti-money laundering obligations. Failure to provide satisfactory evidence may result in withdrawal holds pending investigation.
6.1 General Bonus Terms. c9999 may offer promotional bonuses, matched deposits, free bets, cashback offers, and loyalty rewards from time to time. All such promotions are subject to specific terms and conditions published alongside each offer, which must be read in conjunction with this Section 6.
6.2 Wagering Requirements. Unless otherwise stated in the specific promotion terms, Bonus Funds credited to a User's Account are subject to a wagering requirement of ten times (10×) the bonus amount before any withdrawal of bonus-derived winnings may be requested. c9999 reserves the right to specify different wagering requirements for different promotions.
6.3 One Bonus Per Account. Welcome bonuses and first-deposit promotions are limited to one per Account, one per household, and one per verified CNIC. Any attempt to claim the same welcome bonus through multiple Accounts constitutes a violation of these Terms.
6.4 Bonus Abuse. c9999 may void bonus credits and associated winnings, and may suspend or permanently close Accounts, where it determines in its reasonable discretion that a User has engaged in bonus abuse. Bonus abuse includes but is not limited to: low-risk matched betting strategies using bonus funds, systematic exploitation of free bets, collusion between multiple Account holders to share bonus benefits, and any other pattern of play that c9999 considers to be undertaken primarily for the purpose of extracting bonus value rather than genuine recreational play.
6.5 Promotion Validity. All promotions are valid only during the period specified in their respective terms. c9999 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that the rights of Users who have already satisfied the conditions for a reward are not unreasonably affected.
7.1 Acceptance of Bets. c9999 reserves the right to refuse, limit, or void any bet at its absolute discretion, including but not limited to situations where: a technical error has caused an incorrect price or odds to be displayed; the bet is placed after an event has concluded or the relevant market has closed; or where c9999 has reasonable grounds to suspect collusion, match-fixing, or insider information.
7.2 Palpable Errors. In the event that a manifest or palpable error occurs — such as an obviously incorrect price, incorrect handicap, or incorrect team or player listing — c9999 reserves the right to void affected bets and refund stakes to the User's Wallet, regardless of whether the bet has already been settled. Settlement of a bet does not preclude c9999 from reopening and voiding the bet in circumstances where a palpable error is subsequently identified.
7.3 Maximum Payout Limits. c9999 imposes maximum single-event payout limits which are communicated to Users within the sports betting and game interfaces. c9999 is not obliged to pay winnings in excess of the applicable maximum payout limit, regardless of the theoretical return implied by the odds at time of bet placement.
7.4 Live Casino Games. All live casino games offered at c9999 Casino — including blackjack, baccarat, roulette, Teen Patti, Andar Bahar, and game shows — are operated by professional studio-based dealers and governed by the rules specific to each game type, as displayed within each game interface. c9999's game providers hold independent certifications confirming the fairness of game outcomes.
7.5 Slot Game Rules. All slot games available on c9999 are certified by their respective providers and operate according to disclosed Return to Player (RTP) percentages. The theoretical RTP for each slot title is available in the game information panel.
The following conduct is strictly prohibited on the c9999 Platform. Violation of any prohibition in this Section constitutes a material breach of these Terms and may result in immediate Account suspension, forfeiture of balances, and legal action where appropriate:
All content on the c9999 Platform — including but not limited to the c9999 brand name, logo, website design, text, graphics, game interfaces, software, and data — is the property of c9999 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the c9999 Platform for your personal recreational use only, subject to your compliance with these Terms & Conditions. This licence does not permit you to: copy, reproduce, distribute, or publicly display any c9999 content; use c9999 branding in any commercial context; or create derivative works based on c9999 materials without the prior written consent of c9999.
Any feedback, suggestions, or ideas submitted by Users regarding c9999 Services may be used by c9999 without obligation to the submitting User.
10.1 To the fullest extent permitted by applicable law, c9999 shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from or in connection with your use of the c9999 Platform, including but not limited to: loss of winnings, loss of data, loss of business or opportunity, or any damages arising from Platform downtime, technical errors, or interruptions to Services.
10.2 c9999's total aggregate liability to any User arising from or in connection with these Terms & Conditions — whether in contract, tort, or otherwise — shall not exceed the total value of deposits made by that User to c9999 in the twelve (12) months immediately preceding the event giving rise to the claim.
10.3 c9999 does not guarantee uninterrupted or error-free access to the Platform. The Platform is provided on an "as is" and "as available" basis. c9999 reserves the right to modify, suspend, or discontinue any feature or Service at any time without prior notice.
10.4 In the event of any dispute regarding game outcomes or bet settlement, the records held by c9999's servers shall constitute the primary evidence of the transaction and its outcome, in the absence of manifest technical error.
c9999 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference and is available at c9999.biz/privacy-policy.
By creating an Account, you consent to the collection and processing of your personal data — including your name, date of birth, CNIC number, mobile number, deposit and transaction history, and gameplay records — for the purposes of account management, KYC compliance, fraud prevention, responsible gaming monitoring, and marketing communications (where you have opted into such communications).
c9999 will not sell your personal data to unaffiliated third parties for their independent commercial purposes. Data shared with third-party service providers (such as payment processors and KYC verification services) is shared only to the extent necessary to deliver the Services you have requested.
c9999 is committed to promoting responsible gambling and provides a suite of self-management tools accessible through your Account settings, including deposit limits, session time alerts, loss limits, and voluntary self-exclusion.
If you believe that your gambling has become problematic, or if you wish to take a break from the Platform, you may apply a voluntary self-exclusion through your c9999 Account settings. Self-exclusion periods are enforced immediately and cannot be reversed during the elected exclusion period.
You agree not to attempt to circumvent any self-exclusion or account restriction imposed on your Account by opening a new Account or providing false information to restore access.
Further information regarding c9999's responsible gaming policies, tools, and external support resources is available at c9999.biz/responsible-gaming.
13.1 By c9999. c9999 reserves the right to suspend or permanently close any Account at any time and without prior notice where c9999 determines, in its reasonable discretion, that: the User has violated these Terms & Conditions; the Account has been used in connection with fraudulent or criminal activity; the KYC verification process has revealed information that renders the User ineligible to hold an Account; or continued operation of the Account creates a regulatory, legal, or reputational risk for c9999.
13.2 Funds Upon Termination. Where an Account is closed due to a proven breach of these Terms by the User, c9999 may forfeit some or all of the balance in the Account, including real money and any Bonus Funds. Where an Account is closed by c9999 for reasons unrelated to User misconduct, any verified withdrawable balance will be returned to the User via the User's registered payment method within a reasonable timeframe.
13.3 By the User. You may request closure of your c9999 Account at any time by contacting c9999 support. Any verified withdrawable balance will be returned to your registered payment method following completion of outstanding KYC requirements.
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which c9999's operating entity is incorporated, as specified in c9999's international gaming license documentation.
In the event of a dispute between you and c9999 arising from these Terms or your use of the Platform, c9999 encourages Users to first attempt resolution through c9999's customer support channel. If a dispute cannot be resolved informally within a reasonable period, either party may escalate the matter to the dispute resolution process outlined by c9999's licensing authority.
You agree that any individual claim against c9999 must be brought within twelve (12) months of the event giving rise to the claim. Claims not filed within this period are permanently barred.
c9999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, c9999 will notify registered Users via a notification displayed upon next login, or via SMS to the registered mobile number, at least seven (7) days prior to the effective date of the change — except in cases where immediate amendment is required to comply with a legal or regulatory obligation, in which case changes may take effect immediately.
Continued use of the c9999 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the Platform and request Account closure before the effective date.
The most current version of these Terms & Conditions is always available at c9999.biz/terms-conditions. The date at the top of this document indicates the version currently in force.
If you have questions about these Terms & Conditions or require clarification on any provision, please contact c9999 through the following channel:
c9999 aims to respond to all written queries within 24 hours of receipt during standard business days, and within 48 hours during public holidays. For urgent account security concerns, live chat is the recommended contact method for the fastest response.
If anything in these Terms & Conditions is unclear, our 24/7 support team is available via live chat on the c9999 Platform. Already have an Account? Log in to access your dashboard, bonuses, and live games.
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